ADOPTED_FROM:ISO/IEC 20000-3:2019
<p>This document includes guidance on the scope definition and applicability to the requirements specified in <std std-id="iso:std:iso-iec:20000:-1:en" type="undated"><std-ref>ISO/IEC 20000-1</std-ref></std>.</p><p>This document can assist in establishing whether <std std-id="iso:std:iso-iec:20000:-1:en" type="undated"><std-ref>ISO/IEC 20000-1</std-ref></std> is applicable to an organization’s circumstances. It illustrates how the scope of an SMS can be defined, irrespective of whether the organization has experience of defining the scope of other management systems.</p><p>The guidance in this document can assist an organization in planning and preparing for a conformity assessment against <std std-id="iso:std:iso-iec:20000:-1:en" type="undated"><std-ref>ISO/IEC 20000-1</std-ref></std>.</p><p><xref ref-type="app" rid="sec_A">Annex A</xref> contains examples of possible scope statements for an SMS. The examples given use a series of scenarios for organizations ranging from very simple to complex service supply chains.</p><p>This document can be used by personnel responsible for planning the implementation of an SMS, as well as assessors and consultants. It supplements the guidance on the application of an SMS given in <std><std-ref>ISO/IEC 20000-2</std-ref></std>.</p><p>Requirements for bodies providing audit and certification of an SMS can be found in <std std-id="iso:std:iso-iec:20000:-6:en" type="undated"><std-ref>ISO/IEC 20000-6</std-ref></std> which recommends the use of this document.</p>
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless- Mode Network Service - Part 1: General Overview and Subnetwork- Independent Requirements (Adopted ISO/IEC 10608-1:1992, first edition)
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless- Mode Network Service - Part 12: MAC Sublayer and Physical Layer Dependent Requirements for a CSMA/CD LAN Subnetwork (Adopted ISO/IEC ISP 10608-12:1996)
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless-Mode Network Service - Part 13: MAC Sublayer and Physical Layer Dependent Requirements for a Token Ring LAN Subnetwork (Adopted ISO/IEC ISP 10608-13:1994, first edition, 1994-0
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless- Mode Network Service - Part 14: MAC, PHY and PMD Sublayer Dependent and Station Management Requirements Over an FDDI LAN Subnetwork (Adopted ISO/IEC ISP 10608-14:1995)
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless- Mode Network Service - Part 2: TA51 Profile Including Subnetwork Dependent Requirements for CSMA/CD Local Area Networks (LANs) (Adopted ISO/IEC ISP 10608-2:1992)
Information Technology - International Standardized Profile TAnnnn - Connection-Mode Transport Service Over Connectionless- Mode Network Service - Part 4: Definition of Profile TA53, Operation Over a Token Ring LAN Subnetwork (Adopted ISO/IEC ISP 10608-4:1994, first edition)
